The North Port Building Department seems to have mixed results, with some users having very negative experiences and others having positive ones. The overall rating is 2.8 out of 5, which is somewhat low. The quality of service appears to be a major issue, with many users expressing frustration with the process and the staff. The pricing seems to be a concern as well, with some users feeling that the costs are too high. However, there are a few users who had positive experiences with the permitting department, particularly with staff members like Paulina who were responsive and helpful. The innovativeness of the department could be improved, as some users suggested that the staff could be more organized and communicative. Unfortunately, there is one major issue with the department that stands out: the staff's lack of professionalism and the tendency to be unhelpful and dismissive. It's surprising that the department hasn't taken steps to address these issues, given the number of negative reviews.