The location, Building 201 on W Central Ave Avenue in Lake Wales City, seems to be struggling with several issues. Many visitors have reported receiving poor customer service, with some staff members being unhelpful and unprofessional. The city's building department has also been criticized for poor communication and a lack of transparency.There have been reports of high water bills and incorrect meter readings, with some residents experiencing financial difficulties as a result. The city's code enforcement department has also been accused of being overly aggressive and hostile towards residents.Despite some positive reviews, the majority of visitors have expressed disappointment with their experiences at this location. Many have reported feeling frustrated and disrespected by the staff, and some have even threatened to leave the city as a result.One major issue that has been highlighted is the city's lack of professionalism and transparency. Visitors have reported feeling like they are being pushed around and not being taken seriously, and some have even accused staff members of being dishonest and corrupt.Overall, the quality of service at this location is a major concern. The city's leadership seems to be struggling to provide adequate customer service, and the staff appears to be overwhelmed and under-trained.The pricing at this location seems to be standard, with no major issues reported.As for innovativeness, the city appears to be lacking in this area. Many visitors have reported feeling like the city is stuck in the past and not moving forward in a positive direction.In summary, while there have been some positive reviews, the majority of visitors have expressed disappointment with their experiences at this location. The city's lack of professionalism, transparency, and innovativeness are major concerns that need to be addressed.