The location has a convenient address, located at Building 1701, N Hercules Ave Avenue, in Clearwater City. It has a user-friendly official website that provides information about the city's departments, including Solid Waste and Recycling. The website is wheelchair accessible, which is a good feature. The staff seems friendly and approachable, as evident from the customer reviews. However, there have been some issues with the trash collection service, including ripped mailboxes and uncollected trash. Some customers have also expressed disappointment with the recycling services, claiming that it's not effective. Despite these issues, the staff has been responsive and provided good customer service, as seen in the reviews. The location is open during regular business hours, from 6:30 am to 4:30 pm, Monday through Friday. Overall, the experience at this location has been mixed, with some positives and negatives.