This location has a well-organized and conveniently accessible store. They offer a wide range of electrical supplies, including tools, parts, batteries, cable, and lighting. The staff is knowledgeable about the products and helpful in assisting customers with their purchases. They have various service options, including onsite services, in-store shopping, in-store pickup, delivery, and curbside pickup. Payments are accepted through debit cards, credit cards, and checks.
However, some customers have reported inconsistent inventory and a lack of certain products. This may be due to the store's reliance on customer demand to stock and price products. Additionally, there have been instances of poor customer service, with some employees being unhelpful and having a bad attitude towards customers.
The branch manager has apologized and taken action to address these issues in the past, showing that the company is willing to make amends. Despite some of the negative experiences, many customers have praised the location for its helpful staff and convenient services.
Unfortunately, this location has limited working hours, especially on weekdays, which may be inconvenient for some customers. The store is also closed on Thursdays and Sundays, which may affect customers who rely on these days for shopping.
One notable issue is that customers have reported being asked to provide identification to use debit cards, while others have not been asked. This inconsistency in customer service may be a cause for concern.