Tampa Bay
Citrus Pulmonary Consultants
61.02
61.02
Overview
Central Florida Pulmonary Care
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
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Central Florida Pulmonary Care, located at Building 1550, N Shockley Street, Crystal River City, is a medical center that provides sleep clinic, hospital, and medical clinic services. The staff is pleasant and thorough, as evident from a 5-star review praising Dr. Shah's exceptional care and the office staff's kindness.However, numerous clients have expressed frustration with the office's customer service, citing long wait times, disorganized scheduling, and a lack of compassion from some staff members. Some have experienced issues with billing, with patients complaining about separate bills for each service and aggressive collection calls.One reviewer noted that the office staff seemed to be in a state of chaos, with a rude and condescending office manager and a lack of follow-up on important matters. Another reviewer mentioned that the office's communication was poor, with no follow-up on emergent situations and patients being left to wait for extended periods.A small number of reviewers have praised the office's sleep study staff, with one reviewer raving about the amazing service they received at the Inverness office. However, these positive reviews are outweighed by the numerous complaints about the office's customer service and organization.The office has two locations, one in Inverness and one in Crystal River, with reviews indicating that the Inverness office has a particularly poor reputation. One reviewer described the experience at Inverness as "horrible," citing a rude office manager and a lack of competence.In terms of accessibility, the office appears to be wheelchair accessible, with features including a wheelchair-accessible restroom, parking lot, and entrance. The office also accepts various payment methods, including NFC mobile payments, debit cards, and credit cards.Overall, Central Florida Pulmonary Care seems to struggle with customer service and organization, with many clients expressing frustration with the office's staff and procedures. While some reviewers have had positive experiences, the numerous complaints suggest that the office needs to improve its service to meet the needs of its patients.
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