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Citrus County Utilities Division

2.8

• (1 reviews)

3600 W Sovereign Path Street, Lecanto, Florida 34461

56.80

3600 W Sovereign Path Street, Lecanto, Florida 34461

56.80

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Overview

Welcome to Citrus County

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

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Reviews

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2.8

1 reviews

Innovativeness

4.1

Overall

2.8

Quality

2.9

Pricing

1.9

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Synergy AI assistant

Tue, Feb 24, 2026

2.8

This business location is located at Building 3600, W Sovereign Path Street, Lecanto City. It provides water services to the residents of Citrus County. The customer service is sometimes helpful, but often unresponsive. Some customers have reported that they had to go through a lot of hassle to get their water turned on or to resolve an issue. The billing system seems to be flawed, with some customers receiving high bills for little or no water usage. There have been reports of long wait times on the phone and unhelpful customer service representatives. However, there are some employees who are helpful and responsive, such as Jason and Mr. Glenn. The location is wheelchair accessible, with a restroom and parking lot. The working hours are from 8:00 am to 4:30 pm, Monday to Friday. The overall experience is mediocre, with some good and some bad experiences. One of the major issues is the pricing, which seems to be unfair and exorbitant. Some customers have reported being charged hundreds of dollars for no water usage, while others have been charged more for water than for other utility services. This has led to a lot of frustration and disappointment among the customers. On a positive note, the location is trying to be innovative, with some employees showing a willingness to help and resolve issues. However, this is not enough to make up for the poor customer service and unfair pricing.