Tampa Bay
Citrus County Fire Rescue
56.80
56.80
Overview
Welcome to Citrus County
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Restroom
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Overall
Pricing
Quality
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This location is part of the Citrus County Fire Rescue department and is located at Building 3600, W Sovereign Path Street, Lecanto City. It is wheelchair accessible and has a restroom available. However, some visitors have had negative experiences with the staff, citing a lack of professionalism and compassion. In some cases, paramedics have been described as rude and dismissive, and have even tried to talk patients out of seeking medical attention. There have also been issues with billing and payment, with some customers receiving multiple bills for the same service and being charged for services that were not provided. One reviewer noted that the department does not contract with major insurance companies, which can lead to high out-of-pocket costs for patients. Another reviewer mentioned a data breach that exposed their family's personal information. Overall, it seems that this location has some significant issues that need to be addressed in order to improve the customer experience. However, it is worth noting that one reviewer had a positive experience with the department and praised the professionalism and efficiency of the paramedics. One of the major issues at this location is the lack of respect and compassion shown by some staff members. Several reviewers mentioned that they were treated poorly by paramedics, who seemed more interested in getting them to the hospital quickly than in providing quality care. In one case, a paramedic was accused of trying to talk a patient out of seeking medical attention, which can be a serious issue in emergency situations. This lack of empathy and understanding can make it difficult for patients to feel comfortable and confident in the care they are receiving.Another issue that has been raised is the problem with billing and payment. Several reviewers mentioned that they received multiple bills for the same service, and were charged for services that were not provided. This can be a significant source of stress and anxiety for patients and their families, especially during times of crisis. One reviewer noted that the department does not contract with major insurance companies, which can lead to high out-of-pocket costs for patients.In addition to these issues, there have been some concerns raised about the department's data security. One reviewer mentioned a data breach that exposed their family's personal information, which can be a serious breach of trust. This highlights the need for the department to take steps to protect the sensitive information of its customers.Overall, while there are some positive aspects to this location, there are also some significant issues that need to be addressed in order to improve the customer experience. With some changes and improvements, this location could provide better care and service to its customers.
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