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Citrus connection
36.16
36.16
Overview
Public transit in Polk County is provided by the Lakeland Area Mass Transit District, operating as Citrus Connection, which includes all public
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
On-site parking
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The location offers public transit services in Polk County, with routes and schedules provided by the Lakeland Area Mass Transit District, operating as Citrus Connection. The terminal is wheelchair accessible, with amenities such as restrooms, parking, and seating. However, there are some issues with the service. Some drivers are inconsiderate and rude, while others are friendly and helpful. The buses are sometimes late, and the routes can be limited. The company's customer service can be unresponsive, and there have been reports of drivers not following the schedule or not stopping at designated bus stops. Despite these issues, the company has received praise for its helpful and polite staff, as well as its commitment to serving the community. It's a good option for those who need transportation, but it's not perfect and has some room for improvement. The main problem is the inconsistency in the service, which can make it difficult to rely on the buses.
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