This location of Citizens Bank & Trust is a decent spot to manage your finances, but it falls short in some areas. The accessibility features, such as a wheelchair-accessible parking lot and entrance, are a big plus. However, the customer service can be hit or miss, with some staff members being friendly and patient, while others are quite rude.One major issue is the inconsistent treatment of customers. Some people have had excellent experiences, with staff going the extra mile to help them, while others have been left feeling uncomfortable and unappreciated. It's also worth noting that the bank has been known to close accounts without explanation, which can be frustrating and confusing for customers.On the plus side, the bank's pricing is very competitive, making it a good option for those looking to save money. The drive-through service is also convenient for those in a hurry.Overall, this location has its strengths and weaknesses, but it's worth noting that the bank's reputation can vary depending on the individual staff member and the specific circumstances.