Citi Tampa

3.1

• (1 reviews)

3800 Citibank Center Street, Tampa, Florida 33610

14.40

3800 Citibank Center Street, Tampa, Florida 33610

14.40

See All photos

Directions

Call now

Website

Overview

Regardless of the scope of your business, Citi’s channel services offer control, visibility, and transparency anytime and anywhere

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Free parking lot

Photos & videos

See All

Reviews

All our ratings are from genuine customers

Submit a review

3.1

1 reviews

Quality

2.4

Overall

3.1

Submit a review

Synergy AI assistant

Tue, May 26, 2026

3.1

This Citi bank location has a few strengths and many weaknesses. Despite having a decent address, Building 3800, Citibank Center Street, Tampa City, and being wheelchair accessible, the overall experience of clients leaves much to be desired. Many clients have expressed frustration with the customer service, citing issues with phone support, long wait times, and unhelpful staff. Some clients have even reported being hung up on or having their concerns ignored. There is one major issue that multiple clients have pointed out: the bank's lack of urgency when dealing with customer issues. Many clients have reported feeling ignored or dismissed by bank staff, which has led to a lot of frustration and anger. Some clients have even threatened to close their accounts or switch to other banks due to the poor service.In terms of quality, the bank's services and products seem to be somewhat lacking. Many clients have reported issues with their accounts, such as being locked out or having trouble accessing their money. Some clients have also reported feeling that the bank is not responsive to their needs, which has led to a sense of distrust.The bank's pricing is one area where it seems to excel, with many clients praising the competitive rates and fees. However, this is not enough to make up for the bank's numerous shortcomings.Overall, this Citi bank location seems to be struggling with providing good customer service and meeting the needs of its clients. With so many complaints and issues, it's hard to see how the bank can improve and become more customer-friendly.