Tampa Bay
Citgo
52.83
52.83
Features
Credit cards
Debit cards
NFC mobile payments
Car wash
Propane exchange
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This location is a Citgo gas station and convenience store, offering a range of services including propane exchange and car wash. However, the experience of customers who have visited this location has been poor.The staff seems to be lacking in professionalism and respect for customers, as demonstrated by the two reviews provided. In one instance, a customer was treated rudely and unprofessionally by a clerk who asked them to step aside so they could hang out with their family members. The customer was also incorrectly charged for their gas purchase.In another review, a customer's card was cancelled for a gas purchase, despite the payment being successful, and they were left with the hassle of disputing the claim to get their money back.The location also seems to be plagued by issues with the payment system, as evidenced by the customer who was unable to use their prepaid pump due to a homeless man who had also prepaid on the same pump.Despite the presence of modern features such as NFC mobile payments, the overall experience at this location has been marred by poor customer service and technical issues.The most significant issue is the lack of professionalism and respect shown by the staff towards customers, which can be frustrating and embarrassing for those who are already going through a difficult time, such as the customer with the flu who was treated poorly despite being ill.Overall, this location falls short in terms of quality and pricing is not a concern due to the nature of the business, however, innovativeness is not clearly evident in this location.
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Automotive Sales & Services
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