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Cintas Facility Services
11.57
11.57
Overview
Even at your busiest, you can open your doors with confidence knowing Cintas has you covered with a wide range of products and services that enhance your image and help keep your facility and employees clean, safe and looking their best.
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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Review:Cintas Facility Services has a mixed reputation, with some customers expressing high satisfaction and others experiencing significant issues. The business seems to excel in terms of pricing, with many clients praising the value they receive. However, the quality of service is a concern, with some customers reporting problems with deliveries, billing, and customer support. The company's innovativeness is unclear, but it appears to be improving its services through positive feedback from some clients. One major issue that stood out is the lack of accountability and responsiveness from the company's customer service team. A customer's experience was marred by repeated billing errors, missed visits, and unhelpful responses from the company. Despite efforts to resolve the issue, the customer felt that Cintas prioritized contract fine print over taking responsibility for its mistakes. This issue has a significant impact on the overall review, highlighting the need for Cintas to address its customer service concerns and improve its accountability.
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