Tampa Bay
Cinnabon
42.84
42.84
Overview
Counter-serve chain serving cinnamon rolls plus other baked goods & specialty frozen beverages.
Features
Credit cards
Debit cards
NFC mobile payments
Takeout
Wheelchair accessible entrance
Wheelchair accessible parking lot
Coffee
Delivery
Quick visit
In-store pickup
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Overall
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This location of Cinnabon has received mixed reviews from customers. While some praise the cinnamon rolls, others have experienced poor customer service and issues with the food. Several customers have reported being turned away due to incorrect hours posted online, and some have even found cockroaches in the store. Additionally, some employees have been accused of being rude and unhelpful. On the other hand, a few customers have reported friendly and efficient service. The quality of the food seems to be a major concern, with many customers expressing disappointment with the taste and texture of the cinnamon rolls. Pricing is not a major issue, as most customers expect to pay a premium for the brand's signature items. However, innovativeness is also lacking, as the menu and offerings seem to be standard and not particularly unique or exciting. Overall, this location of Cinnabon falls short in several areas and could benefit from improving its customer service and food quality. Some of the highlighted issues in this review are:- Incorrect hours posted online- Poor customer service from some employees- Issues with food quality and taste- Unfriendly and unhelpful service from some employees- Lack of innovativeness in menu and offeringsThe highlighted issues are the customer service, quality of food, and lack of innovativeness, which can affect the overall experience and satisfaction of customers.
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Hours
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