This medical service has been consistently praised by clients for its exceptional quality of care. The doctors and staff are described as "gifted, attentive, and committed" to helping patients with their medical needs. The doctor, Dr. Cichon, is particularly noted for his intelligence and bedside manner, and has helped patients with complex medical issues, such as a patient who was diagnosed with Alzheimers and severe chronic fatigue, only to have all symptoms disappear after an infusion. The clinic is wheelchair accessible and offers appointments, making it a convenient option for patients. However, there have been some issues with insurance coverage, with one patient having to pay $1500 out of pocket for an infusion that was initially deemed "experimental". Despite this, the clinic has helped numerous patients and has a strong reputation for its innovative approach to medicine.