The business has a solid overall rating, but the quality of the food and service is average. The business is located in a convenient spot, with parking available and a family-friendly atmosphere. The staff is generally friendly, but some customers have reported issues with slow service and incorrect orders. The menu offers a variety of options, including fried chicken, sandwiches, and Southern-influenced sides. The business has a loyal customer base, with some customers raving about the food and service, while others have reported negative experiences.Some customers have reported issues with the food, including cold chicken, undercooked biscuits, and stale mac and cheese. Others have reported problems with the service, including long wait times, rude staff, and incorrect orders. However, many customers have praised the staff for being friendly and welcoming.The business appears to have some consistency issues, with some customers reporting that the food is not fresh or hot when they receive it. Others have reported that the staff is not prepared to handle large orders or busy periods.Overall, the business has some room for improvement in terms of quality and consistency. However, it has a loyal customer base and a convenient location, which could make it a good choice for customers in the area.