Tampa Bay
Chrysler Dodge Jeep Ram of Tampa Bay Service Center
7.24
7.24
Overview
Shop new and pre-owned Chrysler, Dodge, Jeep, and RAM vehicles, schedule service, and connect with the experts at our dealership in Tampa Bay, FL.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Oil change
Mechanic
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Quality
Pricing
Overall
Innovativeness
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This car dealership offers a wide range of services, from buying and selling new and pre-owned vehicles to providing car repair and maintenance services. The staff is generally friendly and professional, with some employees standing out for their excellent customer service, such as Josh Vernon and Ethan F. However, there have been issues with deceptive sales practices and poor service, including a customer who was sold an overpriced vehicle that was not available and another who had a vehicle serviced with a safety issue not being addressed. The dealership has also been accused of not caring about customer safety and not being responsive to complaints. The prices for services are generally reasonable, and the dealership offers amenities such as NFC mobile payments, wheelchair accessibility, and a restroom. The working hours are also convenient, with extended hours on Saturday. Overall, this dealership has its strengths and weaknesses, and customers should be aware of the potential issues before visiting. It is worth noting that the dealership has a 3.8 rating on third-party review sites, which suggests that there may be some ongoing issues that need to be addressed. The quality of the services provided by the dealership is a major concern, as evidenced by the negative reviews about the poor service and safety issues. The pricing is generally reasonable, but the innovativeness of the dealership is also a concern, as it appears to be relying on traditional sales and service models rather than innovating and adapting to changing customer needs.
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