This medical service has received numerous positive reviews from patients, praising Dr. Sherman and the staff for their professionalism, kindness, and attentiveness. Many reviewers have mentioned that Dr. Sherman is a good listener, takes the time to explain medical issues and options, and has a caring and compassionate approach. The office is described as efficient, and the staff is reported to be friendly and helpful. However, some reviewers have noted that the office can be overcrowded, and wait times can be long, particularly for check-out. One reviewer mentioned that the administrative staff was sometimes clueless and that the scheduling department may use an off-site call center. Despite these minor issues, the overall experience is considered excellent, with many reviewers highly recommending Dr. Sherman and the Advanced Urology Institute. The medical service is equipped with wheelchair-accessible facilities and accepts various payment methods, including NFC mobile payments, debit cards, and credit cards.