This medical service location, specializing in ophthalmology, has received generally positive reviews from patients. The overall rating suggests a high level of satisfaction, but with some areas for improvement. The quality of care, as provided by Dr. Spanich and his team, is consistently praised for being thorough, personable, and reassuring. Patients appreciate the time taken to explain their conditions and treatment options.However, the office's handling of online check-in and billing has been criticized in some reviews, indicating a need for improvement in these areas. Patients also reported issues with communication, such as being set up with a different doctor without their knowledge, which can be frustrating and cause delays in receiving proper care.The pricing of services appears to be reasonable, with some patients even mentioning that they were not charged for services that were usually covered by their insurance. The innovativeness of the clinic is evident in its use of technology, such as NFC mobile payments, and its commitment to staying up-to-date with the latest medical advancements.Overall, while this location has its strengths, it also has areas that need attention to ensure that patients receive the best possible care and experience. One of the main concerns is the inconsistent and sometimes unprofessional behavior of the office staff, which can negatively impact the patient's experience.