This location, Building 20600 on US-27 Street in Lake Wales City, has received an overall mediocre rating of 2.0. The quality of service is also a letdown, with a rating of 2.0 out of 5. Unfortunately, there is not enough information available to assess the pricing of this sod supplier. On the other hand, it seems that this business has not shown much innovativeness in its services. The interaction with the staff, including Kelly and Cory, has been unprofessional. Kelly failed to return phone calls after the contract was signed, and Cory had a bad attitude and tone at times. The quality of the sod delivered was subpar, with a lot of crab grass, broad leaf weeds, and other issues. The sod was also laid unprofessionally, resulting in a lumpy yard. Additionally, the irrigation repair work was not done properly, with two zones not working, and a sprinkler being broken under the sod. The whole experience was a huge disappointment. One notable issue is the poor communication and lack of follow-through from the staff. They failed to return phone calls in a timely manner, and Cory even had the audacity to break a sprinkler and lay sod over it, causing damage to the yard. This lack of professionalism and care for customers is unacceptable. It's essential to be cautious when dealing with this business, and it's recommended to get everything in writing to avoid any disputes or issues.