Tampa Bay
Chris Spivey - State Farm Insurance Agent
36.84
36.84
Overview
Contacte a: Lakeland Agente de State Farm Chris Spivey en (863) 858-4878 para un seguro de vida, vivienda, automóvil y más. Obtenga ahora mismo una cotización gratis
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Onsite services
Online appointments
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Quality
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The location under review appears to be a State Farm insurance agency in Lakeland, Florida, run by Chris Spivey. The overall rating of 4.4 suggests a high level of customer satisfaction. The quality of service seems to be excellent, with most customers praising the professionalism and knowledge of the staff, particularly Chris and his team. Several customers have expressed gratitude for the helpful and courteous service they received from the team, especially Leah, Charda, and Silvia. The agency's responsiveness and willingness to assist with issues and questions have been highlighted as strengths.While there are a few negative reviews, they seem to be isolated incidents. One customer mentioned that the service has been a "continual nightmare," but this was in 2017, and it's unclear if the issue was fully resolved. Another customer had a poor experience with a former agent who was fired, but this was also in 2017.The agency's pricing appears to be competitive, with some customers mentioning that they were able to save money on their insurance premiums. However, one customer complained that State Farm pricing was "way too much," which is a common criticism of the company.Overall, the agency seems to be doing a good job of providing excellent customer service and helping customers with their insurance needs. However, there may be some room for improvement in terms of pricing and possibly addressing isolated incidents of poor service.
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