Tampa Bay
Chlor To Door Pool Supplies
58.45
58.45
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
Small business
Quick visit
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This business location seems to be a reliable source for home and daily services, especially for pool maintenance and supplies. The 3.9-star rating from third-party platforms suggests a decent reputation among customers. However, some issues arise from client feedback.
Some clients have praised the excellent service and professional staff, highlighting their knowledge and willingness to help. They appreciate the variety of pool supplies available, including chlorine and pool equipment. The business has also demonstrated its commitment to customer satisfaction, such as standing behind a warranty on a pool pump motor.
On the other hand, a few clients have expressed disappointment with the service, citing unfriendly staff, poor selection, and unfavourable treatment. One client's negative experience was particularly egregious, involving a situation where a staff member was caught trying to sell a customer a filtered cartridge that had been sold to another store, resulting in a loss of trust for the business.
It's worth noting that free parking is available, making it easy for customers to visit. Additionally, the business accepts various payment methods, including NFC mobile payments and debit cards. However, the lack of alternative methods, such as credit card payments, is worth mentioning.
Considering these points, the business appears to have room for improvement in terms of staff friendliness and consistency in customer service. While it has some strengths, such as its variety of pool supplies, it's essential to address these issues to build trust with clients.
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