The business is located in Land O' Lakes City and provides medical services under the MindBody approach. The location is easily accessible by wheelchair, with a wheelchair-accessible parking lot, restroom, and entrance. Payments are accepted through NFC mobile payments, debit cards, and credit cards.
The staff seems to be friendly and professional, with many reviewers mentioning that the doctors and nurses are knowledgeable, efficient, and kind. Dr. Shah, in particular, is praised for being a great doctor who takes the time to listen and explain everything clearly. He is also commended for being compassionate and empathetic.
However, there are some issues with communication and scheduling. Several reviewers mentioned that they had difficulty getting in touch with the office or getting their appointments rescheduled. One reviewer had to wait over an hour on the phone to speak with someone, and another reviewer reported that the receptionist was condescending and unhelpful.
It's worth noting that the office seems to be responsive to feedback, with many reviewers mentioning that they received a response from the office after leaving a review. The office also seems to be committed to providing good care, with many reviewers mentioning that they felt listened to and understood.
Overall, the business seems to have a good reputation, but there are some issues with communication and scheduling that need to be addressed. The staff is generally friendly and professional, and the doctors are knowledgeable and compassionate. However, the office could improve by being more responsive to patient needs and resolving scheduling issues in a more timely and efficient manner.