The restaurant location offers a casual dining experience with a variety of Mexican fare, including design-your-own burritos, tacos, and bowls. The atmosphere is trendy and casual, making it a good spot for families and groups. The staff is generally friendly, but some reviewers have noted inconsistent service and long wait times. The restaurant is LGBTQ+ friendly and has wheelchair-accessible seating, restrooms, and parking. However, some reviewers have noted issues with cleanliness and food quality, including reports of plastic in their food and a lack of attention to detail in preparing orders. The location is popular with students and has a convenient location on N Dale Mabry Hwy.