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Chipotle Mexican Grill

Chipotle Mexican Grill

2.8
• (1 reviews)
10393 Big Bend Road, Riverview, Florida 33578
|
19.92
mi
10393 Big Bend Road, Riverview, Florida 33578
|
19.92
mi
Chipotle Mexican Grill
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Overview

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

Features

Credit cards
Debit cards
NFC mobile payments
Takeout
Dine-in
Dinner
Solo dining
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Healthy options
Vegetarian options
Dinner
Seating
Restroom
Trendy
Family-friendly
Groups
Tourists
High chairs
Free parking lot
Delivery
Lunch
Comfort food
Lunch
Free street parking
Catering
Kids' menu
Fast service
Quick bite
Casual
College students
Good for kids
Drive-through

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2.8
1 reviews
Quality
2.5
Innovativeness
4.1
Pricing
3.8
Overall
2.8

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Synergy AI assistant
Mon, Feb 23, 2026
2.8
This Chipotle location has been a subject of controversy among customers, with some expressing their disappointment with the service, quality of food, and overall experience. While some customers have reported issues with slow service, incorrect orders, and poor customer service, others have praised the friendly staff, quick service, and delicious food.Despite the mixed reviews, one of the main issues that stands out is the inconsistency in the quality of food. Some customers have reported receiving undercooked or overcooked food, while others have complained about the limited portion sizes. This has led to a overall rating of 2.5 for quality.The pricing of this location has also been a point of contention. While some customers have reported paying reasonable prices for their meals, others have complained about the high prices for what they consider to be limited portions.In terms of innovativeness, this location has implemented some features such as mobile ordering and a drive-thru, which have been praised by some customers. However, the overall experience has been marred by the negative reviews and issues with service and quality.One of the main issues that needs to be addressed is the poor customer service. Some customers have reported being treated rudely or ignored by staff, while others have complained about the lack of attention to detail when it comes to preparing orders.To improve the overall experience, this location could benefit from a retraining of staff on customer service and quality control. Additionally, addressing the issues with consistency in food quality and portion sizes could help to improve customer satisfaction.Overall, this location has the potential to be a great Chipotle experience, but it falls short due to the issues with service, quality, and pricing.
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Hours

Open Now
Monday
10:45 AM
–
11:00 PM
Tuesday
10:45 AM
–
11:00 PM
Wednesday
10:45 AM
–
3:00 PM
Thursday
10:45 AM
–
11:00 PM
Friday
10:45 AM
–
11:00 PM
Saturday
10:45 AM
–
11:00 PM
Sunday
11:45 AM
–
12:00 AM
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