This business location appears to be a well-established and reputable pet grooming service. The staff, led by Matt and Connie, are known for their professionalism, kindness, and attention to detail. The cleanliness of the shop, the equipment, and the overall atmosphere are all highly praised by customers. Many owners report that their pets are loved and well-cared for, and that the groomers are gentle and patient with dogs of all breeds and sizes. The prices are competitive, and the fast and friendly service is a major plus for many customers. However, the one issue that stands out is the limitation on new clients, with the business currently being full. Despite this, the business has an excellent reputation and is highly recommended by owners who have had a positive experience.