This business location seems to have its ups and downs. With a 4.1 overall score, it's clear that customers have varying opinions about their experience. The quality of service is an area of concern, with a score of 3.4. It appears that some customers have had issues with the staff's professionalism and competence. On the other hand, the pricing is a major plus, with a score of 4.6. It seems that customers feel that the cost of services is reasonable. The innovativeness of the business is also noteworthy, with a score of 4.8. It's clear that the business is trying to stay ahead of the curve and provide modern services to its customers. However, there are some issues that need to be addressed. Several customers have mentioned that they had to wait for a long time to be seen, and some even had to reschedule their appointments due to miscommunication. One customer had a particularly bad experience with a dentist who was rough and poked their child, leading to bloody marks. This is a major red flag and suggests that the business needs to work on its customer service and staff training. Overall, while this business has some strengths, it needs to address its weaknesses to provide a better experience for its customers.