The office is located at Building 661, S Broad St Street, Brooksville City. The working hours are from 9:00 AM to 5:00 PM on weekdays. The office is wheelchair accessible and has a parking lot. It also has a co-brand with Children & Families Services. However, the service quality is mixed, with some reviewers mentioning friendly and helpful staff, while others experienced rude and unhelpful service. One major issue is the difficulty in reaching the office by phone, with some reviewers reporting busy signals, unresponsive staff, and long wait times. This issue is a significant concern for many reviewers.