This business location, CHI Contractors, seems to be a reliable and professional choice for homeowners looking to remodel their kitchens and bathrooms. The company has a long history of excellent service, with most clients praising the quality of work and the professionalism of the staff. The contractors appear to be knowledgeable and efficient, with a focus on completing projects on time and on budget. One major issue, however, is the company's handling of employee behavior, specifically a driver who cut off another driver and disregarded traffic laws. This incident raises concerns about the company's ability to manage its staff and ensure a safe working environment. Overall, while CHI Contractors has many strengths, it needs to work on improving its internal management to match its excellent external reputation. The location is wheelchair accessible, and the contractors seem to be responsive and willing to go above and beyond to meet client needs. However, the company's willingness to resolve conflicts and handle customer complaints is questionable, as evident from one client's experience with a delayed repair.