Tampa Bay
Chevrolet of Wesley Chapel Service Department
19.94
19.94
Overview
Chevy Vehicle Exchange Program
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Oil change
Mechanic
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Pricing
Overall
Innovativeness
Quality
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This dealership offers a wide range of services, including wheel alignment, animal care, auto repair, transmission services, and more. The address is Building 26922, Wesley Chapel Blvd, Suite #100. Customers can contact them at +18138220145 or visit their website at https://www.chevyofwesleychapel.com/service.aspx?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=service. Overall, the business has a good reputation with an average rating of 4.1 on third-party rating platforms. Customers have praised the friendly and helpful staff, particularly Mateo and Camilo, who have gone above and beyond to provide excellent service. However, some customers have experienced issues with communication and follow-through, including delays and a lack of updates on the status of their vehicles.In terms of quality, the business seems to have a good track record of providing quality service, with many customers expressing satisfaction with the work performed on their vehicles. However, there have been some instances of errors and mistakes, including one customer who was charged for services not rendered.The pricing at this dealership appears to be reasonable, with many customers feeling that the prices are competitive and fair. However, there have been some instances of customers feeling taken advantage of or overcharged.In terms of innovativeness, the business seems to be keeping up with the latest technologies and trends in the industry, including mobile payments and online scheduling. However, some customers have expressed frustration with the lack of updates on the status of their vehicles and the difficulty of getting in touch with the service team.One issue that stands out is the lack of communication and follow-through on the part of the service team. Several customers have expressed frustration with the delays and lack of updates on the status of their vehicles, and some have felt taken advantage of or overcharged. This suggests that the business needs to work on improving its communication and customer service skills in order to better meet the needs of its customers.
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