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Chevrolet Center Inc Collision Center
51.09
51.09
Overview
When you're looking for a Chevrolet dealer in Central Florida, Chevrolet Center in Winter Haven is a trusted source for car shoppers. Find your new Chevy today!
Features
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Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
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Appointments recommended
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The Chevrolet Collision Center in Winter Haven, FL, is a reputable shop for various auto services, including body repairs, detailing, dent removal, and accessory sales. It is a one-stop-shop for car owners, providing multiple services under one roof. The center's hours of operation are limited to Monday to Friday, 8 am to 5 pm, which may be a drawback for those who need services on weekends. The availability of a wheelchair-accessible restroom, seating, and parking makes the shop accessible to people with disabilities. The staff's professionalism, including the manager and technicians, has been praised by customers for their friendliness, attention to detail, and ability to communicate effectively.Many customers have expressed satisfaction with the center's work, citing excellent customer service, thorough communication, and high-quality repairs. Some customers have reported delays in receiving their vehicles, but this was often due to waiting for parts or insurance approvals. The center has also received positive feedback for their honesty and transparency regarding repair estimates and insurance claims. However, one customer had a negative experience due to issues with their vehicle, including a broken used tail light and chipped paint. The staff was friendly and helpful, but the customer felt that the work was not done correctly.The center has implemented various features to improve customer experience, such as online appointment scheduling and updates on repair status. However, some customers have reported difficulty in getting updates or missing calls from the center. Some customers have expressed gratitude for the center's flexibility and ability to accommodate their schedules. Others have praised the center for their attention to detail, citing that their vehicles were returned in excellent condition. The center's pricing has been described as reasonable, with some customers noting that the cost was lower compared to other shops.While the center has received praise for its innovativeness, some customers have noted that the shop could improve in this area by investing in new technologies and processes to reduce wait times and improve efficiency. However, the center's commitment to quality and customer satisfaction is evident in their efforts to provide excellent service and ensure customer satisfaction.
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