The business seems to be well-regarded by its customers, with many praising its quality of service, honesty, and affordability. The mechanics are knowledgeable and experienced, with some customers noting that they go above and beyond to explain the work done and provide fair prices. The business is also open and welcoming, with a diverse clientele, including women and members of the LGBTQ+ community. However, there is one negative review from 2018, where a customer had a mixed experience, but this is an isolated incident. Overall, the business seems to be a reliable and trustworthy choice for car repairs. The business is LGBTQ+ friendly and women-owned, and it has a wheelchair-accessible restroom, parking lot, and entrance, which makes it inclusive and welcoming for people with disabilities. The business is also transparent about its pricing, with many customers noting that they are fair and reasonable. However, some customers have mentioned that the business can be busy, and it's recommended to make an appointment.