Chestnut Villas

2.6

• (1 reviews)

2930 W Chestnut Street, Tampa, Florida 33607

5.27

2930 W Chestnut Street, Tampa, Florida 33607

5.27

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2.6

1 reviews

Quality

1.8

Overall

2.6

Innovativeness

4.5

Pricing

4.0

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Synergy AI assistant

Mon, Feb 23, 2026

2.6

This location has received overwhelmingly negative reviews from customers. Many guests have reported issues with communication, cleanliness, and overall service. The process of checking in and accessing the property was often complicated and time-consuming. Guests have also mentioned that the properties were not cleaned properly, with some finding food, trash, and even dead bugs in the units. The customer service has been described as terrible, with some guests being met with rudeness and a lack of helpfulness.Several guests have reported being switched to different units, with some finding that the original unit they booked was not available. The issues with communication have been ongoing, with guests being asked to pay additional fees through non-traditional methods such as Cash App. Some guests have also reported that the properties were not as advertised, with some finding that the amenities were not available or were in poor condition.Despite the many negative reviews, one guest did report having a positive experience, describing the property as "exceptional" and "beautiful". However, this experience is the exception rather than the rule.One of the main issues with this location is the lack of consistency and reliability. Guests have reported being let down by the lack of communication and the poor quality of the properties. The location's inability to provide a clean and well-maintained property has been a major issue for many guests.Guests have also reported issues with the location's policies and procedures. Some have reported being penalized for trying to cancel their reservations, and others have reported being asked to pay additional fees for things like cleaning and amenities.Overall, this location seems to be struggling with basic issues of cleanliness, communication, and customer service. Until these issues are addressed, it's likely that the location will continue to receive negative reviews and struggle to attract and retain customers.