The Chem-Dry of New Port Richey business location in Clearwater City provides an effective solution for pet urine and odor removal. The staff is professional, friendly, and punctual, with most customers praising the excellent service. The company uses specialized equipment, such as hot extract machines, to achieve the best results. The staff is also knowledgeable and takes the time to explain the cleaning process and offer tips on maintenance. A standout feature is the company's ability to remove stubborn pet stains and odors, leaving carpets and upholstery looking like new. However, there have been a few instances where drivers have been seen distracted by their phones while driving, which raises concerns about safety.Most customers have been highly satisfied with the quality of the service, professionalism, and value for money. The staff is always courteous, attentive, and thorough in their work. The company has a good reputation for responsiveness, and the owner is responsive to customer queries and concerns. However, the issue of distracted drivers needs to be addressed to ensure the company's commitment to safety and quality service.Overall, Chem-Dry of New Port Richey is a reliable and effective business location for pet urine and odor removal, with a strong reputation for quality and customer satisfaction.