This spa and salon location is well-regarded by its clients, with a rating of 4.4 out of 5.0. The quality of services provided is high, with a rating of 4.5 out of 5.0, indicating that clients are generally pleased with the work done by the stylists and therapists. However, the pricing of services may be a drawback for some clients, with a rating of 4.1 out of 5.0. While the pricing is not excessively high, it may be a bit steep for some budgets. On the other hand, the innovativeness of the services offered is notable, with a rating of 4.6 out of 5.0, indicating that the salon and spa is willing to try new things and stay up-to-date with the latest trends and technologies.The business has a clear focus on customer satisfaction, with many clients expressing their appreciation for the friendly and welcoming staff. The salon and spa appears to be well-maintained, with a clean and comfortable atmosphere that is conducive to relaxation and pampering. However, there are some concerns about the pricing and the fact that some clients have had issues with last-minute cancellations and scheduling errors.One of the highlights of the business is its commitment to using high-quality, eco-friendly products, such as Aveda. The salon and spa also appears to be a safe and welcoming space for clients of all backgrounds and identities, with many clients expressing their appreciation for the LGBTQ+ friendly and transgender safe space atmosphere.Overall, this spa and salon location is a good choice for clients who are looking for high-quality services and a welcoming atmosphere. However, potential clients should be aware of the pricing and any potential issues with scheduling and cancellations. With a bit of caution and planning, clients can have a positive and enjoyable experience at this business. The service can be a bit inconsistent, as some clients have had issues with their haircuts and highlights. However, the salon and spa appears to be committed to making things right and providing excellent customer service. The staff is generally friendly and welcoming, and the atmosphere is relaxing and comfortable. With a bit of patience and understanding, clients can have a great experience at this business.One of the issues that stands out is the lack of communication and flexibility with scheduling. Some clients have reported last-minute cancellations and scheduling errors, which can be frustrating and disappointing. However, the business appears to be working on improving its communication and scheduling practices, and many clients have reported positive experiences with the staff and the services provided.