The business received overall score of 4.2 out of 5. From my research, I can see that customers appreciate the work of the company's employees. Their professionalism, courtesy, and attention to detail were praised by many clients. I can see that the majority of reviews mention the excellent communication, quality of work, and customer service of the company.
However, there are a few complaints about the company's staff ignoring "Do Not Solicit" signs, which indicates that the company needs to work on its sales and marketing strategy. Another issue that I found was the shortcoming of the company in addressing clients' concerns, as some customers felt that their problems were not resolved promptly.
The company has made efforts to improve and address customer complaints, as evident from their responses to negative reviews. They have taken steps to educate their staff on proper neighborhood etiquette and are committed to being respectful members of the community.
Overall, Chase Roofing is a good choice for customers looking for a reliable and professional roofing company. They have a strong track record of delivering quality work and excellent customer service. However, they need to work on addressing some of the issues mentioned by customers to maintain their high ratings.