Tampa Bay
Chase Bank
43.58
43.58
Overview
Explore what's possible using your home's equity. Chase offers a home equity line of credit (HELOC) and a cash-out refinance loan option.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Drive-through
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Quality
Overall
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This Chase Bank location has both good and bad points. The overall experience is average, with some reviewers praising the staff, particularly Robert and Cyrano, for being helpful and friendly. However, others have had negative experiences, including a branch manager who was described as arrogant and curt, and a teller who was accused of being racist and rude. Some reviewers have also mentioned poor customer service, with long wait times and unhelpful staff.The bank's accessibility features, such as wheelchair-accessible parking and entrance, are a plus. However, the location has limited hours, with no service on Thursdays and Sundays. The bank also has a drive-through option, which may be convenient for some customers.One major drawback is the bank's policy of no longer renting safety deposit boxes to customers, which may be a problem for those who need to store valuable items. Additionally, some reviewers have mentioned issues with staffing levels, including a case where the bank claimed it was too busy to open a new account.Overall, while some reviewers have had positive experiences at this Chase Bank location, others have been disappointed by the service and policies.
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Hours
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