Tampa Bay
Chase Bank
72.54
72.54
Overview
Explore what's possible using your home's equity. Chase offers a home equity line of credit (HELOC) and a cash-out refinance loan option.
Features
Wheelchair accessible parking lot
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Quality
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The Chase Bank branch located in Englewood City has received mixed reviews from customers. Some have praised the friendly and helpful staff, while others have had negative experiences with long wait times, unhelpful customer service, and technical issues with the ATM. The branch is wheelchair accessible, but some customers have reported issues with getting assistance and feeling frustrated with the service.It appears that the branch struggles with consistency and meeting customer expectations. Some customers have had issues with account management, including being blocked from accessing their accounts or having difficulty closing accounts. The branch's hours of operation are limited, with no Saturday hours, which may be inconvenient for customers who need to bank on weekends.One major issue that has been consistently reported is the technical issues with the ATM, including it being out of order and not accepting payments via Zelle or ApplePay. This has led some customers to switch banks due to the inconvenience and frustration caused by these issues.Despite these issues, the branch does have some positive features, including a friendly and helpful staff. However, it is clear that the branch needs to improve in several areas to meet customer expectations and provide a better overall experience.**One major issue that stands out is the consistent technical issues with the ATM, which has caused frustration and inconvenience for many customers.**
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