The location of the bank on Cortez Rd W in Bradenton is a well-known spot, with a relatively high overall score. The quality of service is average, with some staff being friendly and helpful, while others have been reported to be rude and unprofessional. The bank's ability to offer home equity lines of credit and cash-out refinance loans is a notable feature. On the other hand, some customers have experienced long wait times and poor customer service, which can be frustrating. Additionally, there have been some issues with the bank's accessibility, with some customers reporting that the ATM and drive-through are not always available. The bank's working hours are somewhat limited, with no service on Thursdays and Sundays.