Tampa Bay
Chase Bank
34.86
34.86
Overview
Explore what's possible using your home's equity. Chase offers a home equity line of credit (HELOC) and a cash-out refinance loan option.
Features
Wheelchair accessible parking lot
Photos & videos
Submit a review
Overall
Pricing
Quality
Innovativeness
Submit a review
This bank branch has received mixed reviews from customers. While some appreciate the helpful staff, such as Henry and Karina, others have reported poor customer service, long wait times, and difficulty reaching representatives by phone. The branch has a unique setup, with mostly automated services and limited staff, which may not meet the needs of all customers. The phone tree is often criticized for being confusing and unhelpful. Some customers have also experienced issues with the ATMs, including one instance where a customer lost $900. The branch's location in a senior community raises concerns about accessibility and customer support. On the positive side, some customers appreciate the updated interior and friendly staff. However, the branch's innovative approach to banking may not be suitable for everyone, and some customers feel that it is more of an "assistance center" than a traditional bank branch. Overall, the experience at this bank branch is inconsistent and may vary depending on individual circumstances. One major issue is the lack of accessible services, such as tellers, and the confusion surrounding the branch's functionality.
Own this business?
Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS