Tampa Bay
Chase Bank
11.43
11.43
Overview
Explore what's possible using your home's equity. Chase offers a home equity line of credit (HELOC) and a cash-out refinance loan option.
Features
Wheelchair accessible parking lot
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This branch has a rather mixed reputation, based on the data available. Some reviewers have had overwhelmingly positive experiences, mentioning friendly and helpful staff, excellent customer service, and a wide range of financial services. They also praise the bankers, such as Armand Sheqi, Atziri V., and Jewmanna, for being knowledgeable and efficient.However, there are also several reviewers who have reported extremely negative experiences. Some have mentioned that the staff were unhelpful, rude, and discriminatory, and that the branch has a number of technical issues, such as malfunctioning ATMs and slow drive-thru service.The branch's accessibility seems to be one of its strong points, with wheelchair-accessible parking lot available. However, its hours of operation are somewhat limited, with extended hours only available on weekdays and a shortened Saturday schedule.Some reviewers have also reported difficulties with customer service, including long wait times, unhelpful representatives, and a lack of follow-through on promised services.One major issue that has been consistently reported is the lack of availability of certain banking services, such as deposit slips and the option to deposit cash after hours. This can be frustrating for customers who need to perform these tasks and may lead to a negative perception of the branch.Overall, it seems that this branch has a lot of potential, but it is hindered by some significant issues with customer service and technical reliability.
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