This branch has limited hours of operation, which may be inconvenient for some customers. On Mondays, Tuesdays, and Fridays, it is open from 9am to 5pm, but on Wednesdays it is only open until 1pm. Thursdays, Saturdays, and Sundays it is closed. The branch has received mixed reviews from customers, with some praising the helpfulness of employees and others complaining about being ignored or receiving poor service. There is also a complaint about the difficulty of getting change without a debit card. Some customers have reported having a positive experience at this branch, citing the friendliness of the staff and the helpfulness of a particular employee named Rosie. However, many customers have had negative experiences, including being told that the branch was closed despite having an appointment and being kept waiting for an extended period of time. The branch is wheelchair accessible, with a parking lot and entrance designed to accommodate customers with disabilities. Despite its limitations, this branch appears to offer a range of financial services, including home equity lines of credit and cash-out refinance loans. However, the availability of these services may be limited by the branch's hours of operation. Overall, this branch seems to be struggling with providing good customer service and may be improved by addressing the issues reported by customers.