Tampa Bay
Chase Bank
13.22
13.22
Overview
Explore what's possible using your home's equity. Chase offers a home equity line of credit (HELOC) and a cash-out refinance loan option.
Features
Wheelchair accessible parking lot
Cash advance
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Overall
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Chase's Tampa City location, situated at Building 5205, Cypress Preserve Dr Drive, seems to be a decent spot for those in need of banking services. However, some customers have experienced difficulties, primarily stemming from poor customer service. During a visit, a customer might expect to find a wheelchair-accessible parking lot, which is indeed available. The staff is mostly friendly and willing to assist, as evident from some customers' positive reviews. One client praised the helpfulness of employees, who were attentive and knowledgeable. Another customer appreciated the cleanliness of the branch and the promptness of the service.In terms of services, the Chase branch at Tampa City offers a cash advance and has ATMs on site. Despite these features, some clients have reported issues with the ATMs, such as frequent breakdowns.It is worth noting that the branch's hours of operation are Monday to Friday, 9:00 am to 5:00 pm, and Saturday, 9:00 am to 2:00 pm, but it is closed on Thursdays and Sundays. The working hours may impact a customer's ability to access the services they need.The overall rating for this location seems to be influenced by the mixed experiences of customers. While some have praised the friendly and helpful staff, others have reported difficulties with customer service, particularly in terms of their experience with specific staff members.
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