Tampa Bay
Chase Bank
7.28
7.28
Overview
Explore what's possible using your home's equity. Chase offers a home equity line of credit (HELOC) and a cash-out refinance loan option.
Features
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
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Quality
Overall
Pricing
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This Chase Bank location has its strengths and weaknesses. On one hand, the staff is often friendly and welcoming, with some employees, like Ezekiel and Ms. Brenda Lloyd, going above and beyond to provide excellent service. The branch is also wheelchair accessible and has a clean environment. However, there are also instances of poor customer service, with some employees being unhelpful or even hostile. The availability of staff can be a problem, with some reviewers experiencing long waits or being told to come back later. The pricing of services seems to be reasonable, but this may vary depending on individual circumstances. It's worth noting that some reviewers have had issues with the branch's ability to provide specific services, such as notarizing documents or helping with credit card guidance. Despite these issues, the branch has a generally positive reputation and is a popular choice for banking services in the area. It's also worth mentioning that there is an issue with consistency of quality of service provided by the bank's employees. While some reviewers had great experiences with staff, others had very poor experiences, which can be frustrating for customers.
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