Tampa Bay
Chase Bank
7.41
7.41
Overview
Explore what's possible using your home's equity. Chase offers a home equity line of credit (HELOC) and a cash-out refinance loan option.
Features
Wheelchair accessible parking lot
Wheelchair accessible restroom
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Overall
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The location of Chase Bank on N Franklin St in Tampa City appears to be a unique experience, with some customers praising the helpful staff, especially David, who seems to be a standout employee. Some customers have had great experiences, receiving excellent customer service and assistance with various banking needs. However, there are also several customers who have had negative experiences, citing issues with the ATM not dispensing cash, problems with parking, and a general feeling that the location is more of an ATM with limited services rather than a full-service bank.Some customers have also mentioned frustration with the limited hours of operation, particularly on Thursdays and Sundays when the location is closed. Additionally, a few customers have reported issues with the phone service, being hung up on or not being able to contact the branch.The issue of the outside ATM not dispensing cash has been mentioned by multiple customers, and it's unclear why this has been a persistent problem. This could be a major inconvenience for customers who rely on the ATM to access their funds.Overall, the location seems to have some issues with consistency and reliability, which may be off-putting for some customers. However, there are also some shining stars on the staff, which could make a big difference in the overall experience. With some improvements to the ATM situation and phone service, this location could potentially provide a more seamless and satisfying experience for customers.
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