Tampa Bay
Chase Bank
16.72
16.72
Overview
Explore what's possible using your home's equity. Chase offers a home equity line of credit (HELOC) and a cash-out refinance loan option.
Features
Wheelchair accessible parking lot
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This review is based on the provided data. The overall rating is 2.3 out of 5, indicating a mixed experience. The quality of service is 2.6, suggesting some issues with customer service. The pricing is 2.9, which implies that it might be somewhat higher than expected. The innovativeness score is empty, as there is not enough information to assess this aspect. There are several issues with this branch. The most prominent issue is the poor customer service. Many reviewers mention being treated rudely, being ignored, or having to wait for an extended period. Some reviewers also mention long wait times, even when they arrived early or made appointments. It seems that the staff is often unhelpful and uncooperative. Another issue is the lack of availability of services. Some reviewers mention being unable to access certain services, such as notary services or the drive-up ATM. This can be frustrating for customers who need these services. There is also a lack of consistency in the services offered. Some reviewers mention that the branch is closed or has limited hours, which can be inconvenient for customers who need to visit during those times. Overall, it seems that this branch has a lot of room for improvement in terms of customer service and availability of services. It's worth noting that some reviewers have had positive experiences, such as being helped by friendly and knowledgeable staff members. However, these positive experiences are not enough to offset the negative issues mentioned by many reviewers.
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