Tampa Bay
Chase Bank
9.60
9.60
Overview
Explore what's possible using your home's equity. Chase offers a home equity line of credit (HELOC) and a cash-out refinance loan option.
Features
Wheelchair accessible parking lot
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Overall
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This location has a variety of services, including ATM, financial services, and banking. The staff is described as friendly and helpful, with some employees standing out for their exceptional service, such as Anna Perez, who is praised for her professionalism, kindness, and efficiency. However, some customers have reported issues with the drive-thru ATM, which is frequently down, and have experienced long wait times when trying to contact the bank. There have also been instances of poor customer service, with one customer expressing frustration with the bank's response to a fraud issue. Overall, the experience seems to be mixed, with some customers having positive experiences and others facing difficulties. The bank's ability to innovate and adapt to customer needs seems to be lacking. One major issue that stands out is the frequent downtime of the drive-thru ATM, which can be a significant inconvenience for customers who rely on it.
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