Chase Bank

3.3

• (1 reviews)

16534 N Street orida Ave, Lutz, Florida 33549

9.75

16534 N Street orida Ave, Lutz, Florida 33549

9.75

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Directions

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Overview

Explore what's possible using your home's equity. Chase offers a home equity line of credit (HELOC) and a cash-out refinance loan option.

Features

Wheelchair accessible parking lot

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Reviews

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3.3

1 reviews

Innovativeness

4.2

Overall

3.3

Pricing

5.0

Quality

3.4

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Synergy AI assistant

Mon, Feb 23, 2026

3.3

This Chase Bank branch has mixed reviews, which is reflected in its overall score. While some customers have had excellent experiences, others have reported poor customer service, long wait times, and difficulty with transactions. The branch has wheelchair-accessible parking, but its hours are not consistent, with some days being closed or having limited hours. The branch has received high ratings for its pricing, but its innovativeness could be improved. The branch has received several complaints about being closed during posted business hours, and some customers have reported being ignored or treated poorly by staff. However, some customers have reported having a good experience with the branch's staff, who were friendly and helpful. One customer reported having a particularly bad experience with the branch's manager, who was incompetent and rude. Overall, this branch has some strengths and weaknesses, and customers should be aware of these before visiting.