Tampa Bay
Chase Bank
68.80
68.80
Overview
Explore what's possible using your home's equity. Chase offers a home equity line of credit (HELOC) and a cash-out refinance loan option.
Features
Wheelchair accessible parking lot
Cash advance
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Overall
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The review is based on the overall rating of 2.8 from third-party sources. While there are some positive reviews, the majority of the feedback suggests that the quality of service and customer experience at this location is inconsistent. Several reviewers have reported long wait times, poor customer service, and issues with the staff's knowledge and attitude. Some reviewers have also reported issues with the bank's policies and procedures, such as difficulties with opening accounts, processing transactions, and resolving problems. However, there are also some positive reviews that praise the staff's friendliness and helpfulness. Despite this, the overall rating of 2.8 suggests that there are more negative experiences than positive ones.Some of the issues that have been reported by reviewers include:* Long wait times, with some reviewers reporting waiting for over an hour to be served.* Poor customer service, with some reviewers reporting being spoken to in a rude or dismissive manner.* Issues with the staff's knowledge and attitude, with some reviewers reporting that the staff seemed uninterested or unhelpful.* Difficulties with opening accounts, processing transactions, and resolving problems.* Issues with the bank's policies and procedures, such as difficulties with using ATMs and processing checks.Overall, the review suggests that while there are some positive aspects to the service at this location, there are also some significant issues that need to be addressed.
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