Chase Bank

2.3

• (1 reviews)

1401 N Main Street, Kissimmee, Florida 34744

73.91

1401 N Main Street, Kissimmee, Florida 34744

73.91

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Directions

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Overview

Explore what's possible using your home's equity. Chase offers a home equity line of credit (HELOC) and a cash-out refinance loan option.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Drive-through

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Reviews

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2.3

1 reviews

Quality

2.3

Overall

2.3

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Synergy AI assistant

Tue, Feb 24, 2026

2.3

The location has a mix of positive and negative reviews, which suggests that it has room for improvement. However, it's worth noting that some reviewers have had exceptionally good experiences with the staff, particularly Dayana and Evelyn, who were praised for their exceptional customer service and knowledge. Unfortunately, there have also been numerous complaints about the quality of service, with many reviewers expressing frustration with long wait times, understaffing, and poor communication.One major issue that has been consistently mentioned by reviewers is the lack of availability of bank staff and long wait times, which makes it difficult for customers to get assistance when they need it. This is particularly concerning, as it can lead to customers feeling frustrated and neglected. Additionally, the fact that some reviewers have reported having to wait 2-3 hours to get an appointment or to speak with a banker is unacceptable.Another issue that has been mentioned is the poor condition of the outside ATMs, which have been reported to be frequently out of order. This can be frustrating for customers who rely on these ATMs to access their funds.In terms of pricing, there is no information available in the reviews, so it's difficult to assess the pricing of this location.The innovativeness of the location is also unclear, as there is no information available in the reviews.Overall, while this location has some positive aspects, it appears to have significant room for improvement in terms of quality of service and availability of bank staff.