Chase Bank

2.6

• (1 reviews)

1004 Buenaventura Boulevard, Kissimmee, Florida 34743

77.05

1004 Buenaventura Boulevard, Kissimmee, Florida 34743

77.05

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Overview

Explore what's possible using your home's equity. Chase offers a home equity line of credit (HELOC) and a cash-out refinance loan option.

Features

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wheelchair accessible seating

Cash advance

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Reviews

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2.6

1 reviews

Overall

2.6

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Synergy AI assistant

Tue, Feb 24, 2026

2.6

The location of the Chase bank in Kissimmee is somewhat disappointing. While it has a clear description of its offerings and working hours, the issue of long wait times and slow service seems to be a recurring problem. Many customers have reported having to wait for extended periods of time, with some even having to make appointments to do simple tasks like opening an account. The bank's staffing seems to be a major issue, with some employees being unfriendly and unhelpful. On the other hand, there are some positive reviews about the bank's customer service, with some employees being knowledgeable and efficient. However, these positive reviews are vastly outnumbered by the negative ones. Overall, the bank seems to be struggling with efficiency and customer satisfaction.The lack of adequate staff and proper organization leads to a poor experience for many customers. The bank's customer service is a hit-or-miss, depending on the specific employee. The long wait times and slow service are frustrating and make it difficult for customers to get their tasks done. While the bank has some positive qualities, such as a clear description of its offerings and working hours, the negative aspects seem to outweigh the positive ones.The bank's customer service is a major area for improvement. The employees seem to be unfriendly and unhelpful, and the lack of adequate staff makes it difficult for customers to get the help they need. The bank needs to work on improving its staffing and organization to provide a better experience for its customers.